Below are excerpts from various support e-mails we have received over the last thirty days or so. Thanks again to our customers, nothing makes us happier than getting e-mails like these:
Netcetera is rated 4.15 stars by Reviews.co.uk based on 60 merchant reviews
We've been ordering a .ngo domain in January, it is still not working. Dozens of support tickets did not help. Support always tells us to "be patient" and promises the problem would magically disappear in about 10 days. Still no progress. Never again!
My site is hosted with netcetera on the designer package (£5.99 per month) and it is down with an internal 500 server error more than it is live. I have asked for the issues to looked into on several occasions and the response never addresses the root problem. The site goes live again for a few minutes and then it's down again. No one seems to listen!!! Very bad!!!
Prompt resolution to my enquiry