Netcetera > Site Info > Cookies
Client Area
Website ControlPanel
Webmail (mail.netcetera.co.uk)
Forgotten Details?
Not Registered?

Sales: 0800 808 5450 | Support: 0800 808 5440 | Callback | ★ SPECIAL OFFERS ★

Netcetera Passionate About Hosting
Netcetera's Co-Location

Cookies

This Website and Cookies

This website uses cookies (a small amount of data, which often includes a unique identifier that is sent to your computer/mobile browser from a website's computer and is stored on your device's hard drive) primarily to ensure that you can use our website properly, to provide you with a good experience when you browse our website and to enhance its performance. For example, we use cookies when you select a server on our site and then you can go on to purchase that Server. We also use a limited number of anonymised analytical cookies like Google Analytics™ which allow us to recognise and count the number of visitors to our site to help us improve the way our website works, and to understand how our site is being used.

The cookies we use on our website cannot be executed as code or used to deliver a virus. Other servers cannot read them and they are simply an identifier shared between you and us to allow us to improve the services we offer to you through our website.

We do not present third party advertisements on our website and so we will never use third party advertising cookies that help other businesses target their products at you through our website.

When you visit our website you will see a pop up box informing you that our website uses cookies. If you click 'continue' to use, this confirms that you are happy to proceed and we will drop a cookie lasting 365 days that will ensure you will not see this statement again. If you continue to navigate our website but do not click continue, we will accept this as your consent to also use cookies and will set a cookie that lasts for 15 minutes. After that 15 minute period expires you will see the cookie pop up box again and you will have option to press 'continue'.

If you do not wish cookies to be placed on your PC, then they can be disabled in your web browser. The option to do so is normally found in your browser's "security settings" section. However, please note, permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.

Alternatively, you may wish to visit www.aboutcookies.org - which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.

Our Cookies

We have created a short summary of the types of cookies that we use on this website and have provided you with some examples of those cookies. When our new website launches we will update the cookies used and provide you with more complete information.

1. Essential Cookies

These cookies enable services you have specifically asked for.

These cookies are essential for the operation of our website and in order to enable you to move around our website using features such as LiveChat so you can ask our sales team a question at your convenience. Essential services like purchasing through our cart cannot operate without these cookies. Other features include the way that you log into Customer Portal without these cookies the login process would fail. Some examples of the cookies used for these purposes along with their expiry time are below.

Domain Name Expires
www.netcetera.co.uk Your Own 7 days
www.netcetera.co.uk Session 14 days

2. Performance Cookies

These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use and move around our website, for instance which pages visitors go to most often. We use tools widely adopted by most websites including Google Analytics™. These cookies don’t collect information that identifies an individual visitor. All information these cookies collect is aggregated and therefore anonymous. These cookies are used to improve how our website works, for example, by ensuring that visitors can find what they are looking for easily. Google will not associate your IP address with any other data held by Google.

We use IP addresses to analyse trends, administer the website and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

For more information on the cookies set by Google Analytics™ please go to: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html. Google has also created their own opt-out plugin, which you can get from: http://tools.google.com/dlpage/gaoptout.

Domain Name Expires
www.netcetera.co.uk PHPSESSID Date not set
www.netcetera.co.uk pdcom_p_cid 3065 Days
www.netcetera.co.uk Pdcom_p_sid 3065 Days
www.netcetera.co.uk __utma 730 Days
www.netcetera.co.uk __utmb Less than one day
www.netcetera.co.uk __utmc Date not set
www.netcetera.co.uk __utmz 182 days

3. Functional Cookies

These cookies remember choices you make to improve your experience.

These cookies are used to recognise you when you return to our website. These cookies allow our website to remember choices you make. They may also be used to provide services you have asked for such as commenting on our blog. Example of cookies set by our blog if you want to leave a comment are below:

Domain Name Expires
www.netcetera.co.uk/blog X-Mapping-kjicghkc Date not set
www.netcetera.co.uk/blog is_returning 1825 days
www.netcetera.co.uk/blog __utma 730 days
www.netcetera.co.uk/blog comment_author_email_ 347 days

4. Targeting / Advertising Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed.

Please note that third parties (including, for example, Google, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

5. Kayako

Description Name Opt out details
These cookies enable you to use our customer service portal loginemail You cannot opt out. This cookie is strictly necessary in order for the website to function correctly.
These cookies enable you to use our customer service portal loginpassword You cannot opt out. This cookie is strictly necessary in order for the website to function correctly.
These cookies enable you to use our customer service portal oscid You cannot opt out. This cookie is strictly necessary in order for the website to function correctly.
These cookies enable you to use our customer service portal oscsess You cannot opt out. This cookie is strictly necessary in order for the website to function correctly.
These cookies enable you to use our customer service portal SWIFT_customer You cannot opt out. This cookie is strictly necessary in order for the website to function correctly.
These cookies enable you to use our customer service portal SWIFT-oscsess You cannot opt out. This cookie is strictly necessary in order for the website to function correctly.
These cookies enable you to use our customer service portal SWIFT_sessionid You cannot opt out. This cookie is strictly necessary in order for the website to function correctly.
These cookies enable you to use our customer service portal SWIFT_visitor You cannot opt out. This cookie is strictly necessary in order for the website to function correctly.
These cookies enable you to use our customer service portal SWIFT_scloginpassword You cannot opt out. This cookie is strictly necessary in order for the website to function correctly.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form, complete our Quote Generator, call 0800 808 5450, or click our Live Chat

 Netcetera   Netcetera  Netcetera