Netcetera renews Microsoft Gold Partner Status
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NETCETERA RENEWS MICROSOFT GOLD PARTNER STATUS

Microsoft Gold Partner designation recognises Netcetera's Managed Web Hosting expertise

Isle of Man, THE BRITISH ISLES, 28 January 2010

Netcetera (www.netcetera.co.uk), one of Europe’s leading managed hosting and datacentre providers, today
announced the renewal of their Gold Partner status with Microsoft in line with the companies Corporation's Partner Network. The Microsoft Partner Network, formerly the Microsoft Partner Program, is a community born from the continued commitment to serve the needs of partners and to help them and their customers reach their maximum potential.

The Gold Partner designation recognises Netcetera's expertise and total impact in the Microsoft technology marketplace showcasing competencies in Hosting Solutions and Networking Infrastructure Solutions whilst reflecting Netcetera’s breadth and depth of experience, outstanding customer satisfaction and a commitment to the highest standards.

"The renewal of our Microsoft Gold Partner status will continue to provide Netcetera the opportunity to provide enhanced services to our clients," said Tim Cass, Netcetera's CTO. "In addition, it enables us to access exclusive resources to help increase our customer's revenues and provide new market opportunities and solutions to grow and develop their business".

Netcetera has again been conferred with Microsoft Competencies in Networking Infrastructure Solutions and Hosting Solutions and recognised as a Small Business Specialist. Microsoft Competencies certify an in-depth technical and business knowledge and expertise in specific domains and defined areas of specialization. This provides Netcetera with a platform to showcase their unique skills on offer to potential partners or customers and in turn align their business with Microsoft's latest software and technology initiatives.

The Microsoft Partner Program was launched in October 2003 and represents Microsoft’s ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners’ businesses be successful. 2010 saw the continuation of the changes introduced the previous year to the renewal process of Gold partner status which brought about significant changes which involved both Netcetera’s partners and customers. Engagement in the renewal process included providing customer references as well as customers being required to complete an in depth questionnaire – The Customer satisfaction survey (CSAT). The survey is a fast and effective survey solution which Microsoft have provided and its completion is a necessity for re-enrollment at Gold Certified level. Partners must receive 10 or more survey responses in a quarterly survey period. The benefits of CSAT are compiled analytics which designate a numerical score for various aspects of solution delivery. This creates an opportunity for ongoing conversations with customers and can help understand their business needs and provide an opportunity to exceed their expectations.

"We are extremely pleased to have maintained the trust of both our legacy accounts and look forward to earning it from our new ones. The Gold Partner designation has allowed us to clearly promote our expertise and relationship not only with Microsoft, but our customers and partners as well." said Peter Skelton, CEO of Netcetera. "The benefits provided through this partnership will allow us to continue to enhance and grow the hosting services that we provide for partners and Netcetera customers."

About Netcetera:

Netcetera was established in 1996 and is the largest web hosting company on the Isle of Man in addition to being one of Europe’s leading managed hosting and datacentre providers. Providing co-location, dedicated servers and managed hosting infrastructure, Netcetera provide services to businesses in over 60 countries worldwide.

Netcetera’s 16,000 square foot ISO27001 certified facility located in the Isle of Man, allows the company to offer any business enterprise level co-location and hosted solutions. Netcetera can provide companies with the IT requirements they need from single server co-location and disaster recovery to fully customised and dedicated servers. Netcetera offers relief to companies and allows them to maintain a focus on their core business instead of managing servers, networks and firewalls often at significant cost savings. As a web host Netcetera offers a steadfast, cost effective service delivered through leading technology channels with superior quality bandwidth and expert personnel. All processes are well defined to ISO9001 standards. For further information please visit www.netcetera.co.uk

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Netcetera

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UK: 0871 3096 461
press@netcetera.co.ik