Testimonials
Below are excerpts from various support e-mails we have received over the last thirty days or so. Thanks again to our customers, nothing makes us happier than getting e-mails like these:
- 10/05/2012 - "Excellent service quite impressed with the speed the enquiry was handled especially Simon and Andrew" - Kiran
- 05/05/2012 - "Replied so fast with exactly the information I needed. Couldn't ask for a better service!" - Kevin Upshaw
- 01/05/2012 - "Thank you for your prompt attention" - Roger Knight
- 25/04/2012 - "I was very impressed with the prompt response from Netcetera especially when I logged the support call this morning around 5am. I was surprised to receive a response pretty much immediately. My query has now been resolved and I'm a happy customer." - Martin Humphrey
- 18/04/2012 - "I have to say that every time I have asked a question, however simple or daft, your support team have always responded quickly, politely, patiently and most importantly effectively and got my issues resolved. Thats why I have moved everything to your servers. Oh, and the amazing range for the price. Thanks." - Steve Giachardi
- 17/04/2012 - "I have found the support team to be very helpful and prompt in their handling of my enquires." - Ian Carr
- 22/02/2012 - "Enquiry handled promptly and accurately." - Philip Leach
- 03/02/2012 - "Very good response, Thanks" - Phil Smeeton
- 17/01/2012 - "I have always been very satisfied with the quality of service from your company. Your technical and support staff are excellent. I recommend your company to all my associates." - Harry Shields
- 15/01/2012 - "Thanks for the quick response re my billing enquiry." - Andy Creigh
- 10/01/2012 - "Brilliant, quick and easy to understand response. All Company Support Services should be like Netcetera's. Thank you very much." - Victor S E Moubarak
- 05/01/2012 - "Excellent, as always." - jeff day
- 04/01/2012 - "Very helpful nice tone to emails, impressed" - Stuart
- 31/12/2011 - "This is my third time raising a ticket with Netcetera support. Each and every time the response has been beyond expectations. Well done." - Peter Maher
- 21/12/2011 - "Assisted with all that was asked" - Iain
- 06/12/2011 - "Very good response. " - Shahnawaz bari
- 04/12/2011 - "Very satisfied with the service, thank you Leopoldo Rodriguez from Lanzarote" -
- 29/11/2011 - "Very impressed by the speed of resolution." - Richard Fawcett
- 21/11/2011 - "Thanks for getting me out of this problem. Your customer support service is the best!!!" - Godwin
- 11/11/2011 - "Answered my questions quickly and usefully - got me going and on to the next step with minimum fuss. Thanks Simon" - Pete Harrison
- 11/11/2011 - "Answered my questions quickly and usefully - got me going and on to the next step with minimum fuss. Thanks Simon" - Pete Harrison
- 04/11/2011 - "Having spent almost a day trying to get an MS Access database to run on my first ever VPS I asked Netcetera Support for help, even though I realised such assistance was well beyond their remit. To my amazement they had the database running within no time at all. I am truly impressed; the help I've received with this plus the rapid and always friendl responses to my numerous questions as a newbie to VPS have confirmed that I made the right choice in moving from Fasthosts to Netcetera." - Noel Tulley
- 26/10/2011 - "As usual great support and very quick from being told about the problem by my customer to everything back to normal about 30 minutes. Once again many thanks!" - Sandy Boyd
- 18/10/2011 - "Good quick responses." - John
- 11/10/2011 - "Fast response and resolution. Keep it up!!" - Pritham Madhavan
- 07/10/2011 - "Sorted efficiently and courteously, thank you support team." - Alasdair Joyce
- 04/10/2011 - "Really good support from Brian!" - Derek Irving
- 04/10/2011 - "This has been handled by several support members: Nigel, Simon and Brian. They all acted in a professional manner giving me the answers I needed and as quickly as expected. I can only give them top mark and a big thank you to all." - Filipe Barreira
- 03/10/2011 - "I am really impressed by the helpfulness, speed of response, constant availability of your staff. I am new to many aspects of the service I'm trying to use, and couldnt cope without their help." - Denis Rutovitz
- 03/10/2011 - "Both Andrew & Nigel were excellent. The best customer service I have ever had!" - Gail Hands
