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Testimonials

Below are excerpts from various support e-mails we have received over the last thirty days or so. Thanks again to our customers, nothing makes us happier than getting e-mails like these:

09/03/2010 - "Swift and satisfactory" - Barry
06/03/2010 - "I submitted a help ticket of moderate importance, even so, my query was dealt with and resolved within 30 minutes. Netcetera operate first class standards in help and support. " - Christine Roche
03/03/2010 - "Excellent as usual! Fast and clear! Thank you" - Davide Scalzo
01/03/2010 - "As usual, great job" - Torben Moller
20/02/2010 - "I sent a non urgent request to Netcetera in the middle of the night at 1.53 am and i got the email informed that the problem was solved at 2.05 am!!!! only 12 minutes later!!!! I dont think any hosting company in the world can do better than this!!! Thank you!!" - Davide Scalzo
12/02/2010 - "I naver have to wait more than 5 minutes to get an answer from netcetera!!! Excellent and fast service!!! thanks" - Davide Scalzo
11/02/2010 - "Excellent!" - John Hewer
01/02/2010 - "Phil has been extremely helpful & quick in answering my enquiries about changing accounts to change packages. He has done more than I expected, by instead changing my contract for me. Thank you very much." - Rachel Shillcock
28/01/2010 - "As always first class" - Alec
27/01/2010 - "Excellent service - Thanks" - Christopher Maynard
23/01/2010 - "Always very fast (even if the ticket is not urgent) and clear answers! thanks! I have some clients using some UK hosting companies and when i have to contact them, their answers (even if urgent) take at least 24 hours while netcetera takes normally 5 to 10 minutes only and no matter if it is day or night or week or weekend!!! this is called excellent service!!!!" - Davide Scalzo
22/01/2010 - "I'm glad I found your host and hosting service in the UK. It looks like I will get the same help in the future. Till now, with 3 tickets for my first week, it has been important to me. Best regards "Sweden" www.silvershopin.co.uk" -
18/01/2010 - "Thank you for quick reply!" - Davide Scalzo
15/01/2010 - "I am always impressed with how quickly you have resolved any issues with our website" - Alistair
15/01/2010 - "Very fast response with all the detail I needed. Thanks very much." - Steve Lydford
15/01/2010 - "Brilliant again!" - Steve Lydford
14/01/2010 - "Very prompt reply to my original query. Did have to seek some clarification via a second email - but again v.prompt reply (within a couple of minutes!) and that sorted the problem out. Thanks" - Vicki Tariq
07/01/2010 - "I think you did very well trying to help me through when I was using an ftp program that you clearly didn't know. We didn't sort out all the glitches but that was down to my software and not your hardware. Thanks for all your help." - Peter Olsen
06/01/2010 - "...problem resolved speedily by Brian Tks Paul Sinnott" - Paul Sinnott
05/01/2010 - "A satisfactory result, probably helped by providing accurate information about the problem." - Brian Walters
18/12/2009 - "The support was prompt, patient and polite." - Dick Talboys
16/12/2009 - "First class service! Issue resolved within 2 to 3 minutes. Many thanks." - John Davies
11/12/2009 - "This was my first attempt at designing a website and I had problems trying to upload the site to my Netcetera account, however thanks to Steve's and Brian's help and patience they were able to explain how to overcome this and they ensured that my site was published and working as expected." - Mark
10/12/2009 - "Excellent repsonse time any time of the day. Thank You." - Neil Ridgway
09/12/2009 - "Thanks for sorting this out so quickly." - Anne Garrison
07/12/2009 - "First rate service." - John Webb
05/12/2009 - "Excellent " - Md. Faisal Rahman
04/12/2009 - "Enquiry sorted in good time and matter resolved with excellent outcome." - Ian Young
04/12/2009 - "Great!!!!!!!!!!" - Faisal
02/12/2009 - "You're very good!" - Alistair Bisatt

Netcetera - Passionate About Hosting

Testimonials